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Terms & Conditions


In these terms Know How? means all intellectual property rights (including, without limit, patent, copyright, trade secret, trademark and similar or analogous rights) and all other proprietary rights worldwide whether or not registered, Juvino Services? means all services offered or made available by Juvino, all Juvino's Know How and all Know How made available by Juvino or as a result of using services offered or made available by Juvino, Associated Services? means services associated with or derived from any of the Juvino Services and software and all services or Know How made available with Juvinos consent by any person (other than Juvino) in conjunction with or through the Juvino Services; and Unauthorised Purpose? means any unauthorised usage of Juvinos Know How, the Juvino Services or the Associated Services and includes (without limit) any attempt to modify, adapt, translate, prepare or create derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from, sell, emulate, copy, licence or link to or use a part only of any of the Juvino Services or any Associated Services, use any of the Juvino Services or Associated Services to make money or use any of the Juvino Services or Associated Services for an unlawful purpose or in breach of any express or implied condition of usage, law or regulatory requirement.

Juvino Services

Juvino Services may be accessed through mobile telephones and other electronic devoices. Callers must ensure they have the bill payer's permission before using the Juvino services. Juvino routes calls via an access number. The cost of calling this number will be charged by your mobile operator. The Juvino messaging services are routed over GPRS, the data costs in using GPRS will also be billed by your mobile operator.Calls are charged from time of connection to the Juvino access number, so we advise replacing the handset after a short period if your calls are engaged or unanswered.The prices for Juvino services are posted on theJuvino website and are subject to change. The prices quoted via the Juvino mobile software are provide as a guide to users and we provide functionality to enable users to download up to date prices. However, updating the prices is a user responsibility so we can make no guarantees that the prices quoted on the phone are up to date.Juvino reserves the right to terminate services where it suspects fraudulent or unlawful usage.The service is subject to availability.


Juvino (for itself and as agent for any third party who makes Associated Services available) disclaims to the fullest extent permitted by law all responsibility for any harm or loss resulting from use of the Juvino Services, Associated Services or other relevant Know How.The Juvino Services are provided on an "as is" basis and to the fullest extent permitted by law (and subject to the section headed Preserver rights and non-acceptance of terms) Juvino excludes all warranties of merchantability, fitness for a particular purpose, non-infringement of proprietary rights, security, reliability, timeliness and performance. By downloading, installing, retaining and using the Juvino Services and Associated Services you will be solely responsible for any damages to any equipment or services and for any loss of data resulting from your downloading, installation, retention or usage of any of the Juvino Services or Associated Service.

Juvino shall not be liable for Direct, Indirect, Incidental, Consequential, Special, Exemplary, and punitive damages resulting from a claim relating to the Use, Misuse, reliance or dependance on juvino services or associated services or any failure of the juvino services or associated services or any undocumented features or unanticipated interruption to, or cessation of,any process.

These exclusions apply in respect of any loss, claim or other circumstance which may (but for these terms) give rise to any liability on Juvino or any provider of Associated Services. The exclusions extend to climes based in contract, tort (including negligence), or otherwise (even if Juvino and/or a third party provider of Associated Services has been advised of the possibility of damages or such claim).These exclusions apply notwithstanding a failure of essential purpose of any limited remedy and to the fullest extent permitted by law.

Preserved rights and non-acceptance of terms

Some jurisdictions do not allow the exclusion of certain warranties, so the above exclusions may not apply to you. If you wish to use the Juvino Services or Associated Services but do not wish to accept the terms and conditions please email us at to discuss whether special terms may be available to satisfy your requirements.

Protection of intellectual property

Juvino authorises you to view and download the information, content and software which it makes available for personal use only, provided that you do not remove any copyright or other proprietary notices contained in them and do not modify any of them.
The information, content and software may available by Juvino may not be reproduced, republished, distribute or otherwise used for any public or commercial use without the express prior consent of Juvino.

Non-Commercial Use

 Subject to acceptance of these terms, Juvino agrees that you may use its Know How for the purpose of using the Juvino Services to make calls from mobile telephones. You are, however, not authorised to use any of the Juvino Services or Associated Services for any Unauthorised Purpose without Juvino's prior written consent. You acknowledge that Juvino owns Know How in and to the Juvino Services. Nothing in this agreement operates to transfer any Know How to you.You agree not to not remove, obscure, or alter Juvino's or any third party's notice of copyright or other proprietary rights which are affixed to or contained within or accessed in conjunction with or through Juvino Services.

Deemed acceptance

Accessing, downloading, retaining or using any of the Juvino Services or Associated Services constitutes irrevocable acceptance of these terms and conditions and you accept that (unless otherwise agreed by Juvino) you will be deemed for all purposes to have agreed to abide by them and have your rights limited in the ways provided for in them.


These terms and conditions are governed by the laws of England and Wales.